1. Scope of Services
Assembly Services provides assembly, installation, mounting, and related services as requested by the customer. All services will be performed by qualified technicians following industry-standard practices.
2. Customer Responsibilities
- Customers must ensure that the service area is safe, accessible, and free of hazards.
- Customers must provide accurate information regarding the items to be assembled or installed.
- Customers are responsible for verifying that the product, parts, and hardware are present and undamaged before the technician begins work.
3. Payment Terms
- Payment is required in full upfront before any services are scheduled or performed.
- Prices are based on the service type, complexity, and any additional labor required.
- Additional charges may apply for unexpected complications, missing hardware, or extra work requested on-site.
- Services will not begin until full payment has been successfully processed.
4. Scheduling & Cancellations
- Customers must provide notice for cancellations or rescheduling.
- Missed appointments or last-minute cancellations may incur a fee.
- Technicians will make reasonable efforts to arrive within the scheduled window, but delays may occur due to traffic, weather, or unforeseen circumstances.
5. Liability & Damages
- Assembly Services will not be held responsible for damages resulting from manufacturer defects, pre-existing damage, improper installation instructions, structural issues, or customer-provided measurements or mounting locations.
- Technicians are independent contractors and are required to maintain their own General Liability Insurance, including a minimum of $1,000,000 per occurrence and $2,000,000 aggregate coverage.
- Any claims related to technician actions, workmanship, or accidental damage must be directed to the technician insurance provider.
- Assembly Services is not liable for damage caused by customer misuse, overloading, or improper handling of installed or assembled items after service completion.
6. Safety & Compliance
- Technicians follow safety protocols and will not perform services that pose a risk to people or property.
- If a technician determines that a requested installation is unsafe, they may refuse or modify the service.
7. Customer Conduct
- Customers must treat technicians with courtesy and respect.
- Any form of harassment, unsafe conditions, or hostile behavior may result in immediate termination of the appointment.
8. Property Access
- Customers must ensure safe and legal access to the property.
- Technicians are not responsible for moving heavy items, clearing rooms, or rearranging property unless previously agreed upon.
9. Third-Party Products
- Assembly Services is not responsible for the quality, safety, or design of products manufactured by third parties.
- Any issues with product defects must be addressed with the manufacturer or retailer.
10. Acceptance of Terms
By scheduling or receiving services from Assembly Services, the customer acknowledges and agrees to these Terms & Conditions.